1. General Provisions
This Refund Policy is designed to outline the procedures and conditions
for refunds when clients are not satisfied with the services provided. The
policy establishes clear rules and procedures that apply to refund
requests.
2. Responsibility
Company SportInYourLife Ltd is committed to providing high quality
services and complying with all applicable investment laws and
regulations.
3. Terms and Conditions of Refunds
3.1 Unintentional Transactions: In the event of unintentional transactions
or technical failures that may result in the loss of funds, the company
undertakes to refund the lost funds in full.
3.2 Cancellation of operations: The client has the right to cancel a
transaction within a certain time interval from the moment of its
execution. Refund is made according to the established conditions and
commissions.
3.3 Unsatisfactory quality of services: In case the client is not
satisfied with the quality of services provided, the company considers the
refund request on an individual basis and makes a decision in accordance
with internal procedures.
3.4 Prohibited Transactions: Refunds will not be issued if the transaction
was related to illegal actions or violation of company policy.
4. Refund Procedure
4.1 Request Submission: The Client submits a request for a refund by
contacting the support team via the contact details provided.
4.2 Review of the request: The company will review the refund request as
soon as possible, usually within two working weeks.
4.3 Decision: After reviewing the request, the company will decide whether
to issue a refund or explain the reasons for refusal.
4.4 Disbursement of funds: In case of a favorable decision, the company
makes a disbursement of funds to the customer’s account as soon as
possible.
5. Final Provisions
This Refund Policy is an integral part of the general terms of use of the
investment platform. The company reserves the right to make changes to the
policy without prior notice, but the changes will be published on the
official website of the company.